Delete your Mezgeb account

Published and effective on 24 September 2026

You can request deletion even if you have uninstalled Mezgeb.

In the app

Open Settings, tap Support, then Delete account. Review what will be removed and confirm the same Google account. Deletion completes immediately.

Without the app

Email support@madstarstudio.tech with the subject “Delete my Mezgeb account” and your sign-in email address.

We verify ownership

We will verify that you control the account before deleting it. Never send your password, app PIN or login codes.

What is removed

Your Mezgeb cloud identity, associated profile and cloud backup, including ledger records and receipt images in that backup. Your Tsehafi daily usage count is kept only as an anonymous total with no link to you.

Copies on your devices

A web request cannot erase an offline phone. Deleting from inside the app already clears the phone you used; other phones and exported files are not touched. Clear local app storage and remove exported files separately. Your Google account remains available.

Confirmation

An email draft starts a request only after you send it. We complete email requests within 30 days of confirming you own the account, and we email you when it is done. Infrastructure backups expire within 30 days after deletion.

Email a deletion request